In a facetious post last week on Facebook I wrote: With some 75% of GP consultations now remote is there an opportunity for private practice, with the strap line:” I will see you face to face and I will examine you”? The MDU says over 50% of it’s total ever claims have come in the last 5 years.. which caused some mirth and concern in equal parts. Now as Paris Hospitals are about to be overrun, the position of GPs and Consultants using the phone to diagnose is worrying. Mr Parker-Bowles girlfriend may have had a delayed diagnosis because of the covid outbreak, and died very young. Whilst most people wont go privately, many a truth is spoken in jest, and if you need an examination and cant get it you may have to be assertive. Remember that telephone calls are not well recorded, if at all in some practices. Letters on the other hand are scanned and saved into the notes, and are part of the medico-legal record. If you ask for an examination in writing you will rarely be denied. Unfortunately, during covid, the type of patients who badly needed an an advocate before, and need one even more now, (All of us nowadays!) cannot have one at their bedside. In addition there is increased demand for “reassuring” tests and scans which result from not examining… so waiting lists get longer.
Kat Lay in the Times 29th March 2021 reports: Face-to-face diagnosis is better than phone, say GPs
GPs want to see their patients in person and fear phone appointments could mean they miss clues as to what is wrong.
Professor Martin Marshall, head of the Royal College of GPs, made the comments after a survey of trainees found most wanted to do as few remote consultations as possible once qualified.
In an attempt to control the spread of coronavirus the majority of GP interactions with patients became telephone or video appointments.
Marshall told The Guardian that this had proved “frustrating for some GPs”, who felt as if they were “delivering care via a call centre, which isn’t the job they signed up for”.
He added: “Remote consultations have advantages, particularly in terms of convenience, but we know patients prefer to see their GP face to face.”The challenge was particularly acute when dealing with patients who had complex health needs, Marshall said, adding: “It can also make it harder to pick up on soft cues, which can be helpful for making diagnoses.”
The King’s Fund, a think tank, asked 810 trainee family doctors how many four-hour sessions per week they wanted to work from home, a year after they qualified. A full-time GP works ten sessions each week. About 74 per cent said they would work either none, one, or two, and 21 per cent said they would do three or four.
One trainee said: “I think the team-working environment is essential. I need to feel part of a team and would struggle if I had to work from home. I also want to see patients. I would seriously consider changing career if consultations were only remote.”
Another added: “Working from home is undermining the speciality. We already lack respect from other medical colleagues. If by the time I am ST3 [final year of GP training before qualification] general practice is all remote — I will switch careers and do medicine or obstetrics and gynaecology. I do not want a career on the telephone.”
Dr Aamena Bharmal, a trainee who ran the survey while on secondment at the King’s Fund, said: “Working from home is not why I want to be a GP.
“Primary care is about giving the right care for their local population and offering remote consultation for some patients is the right thing — but that is not the case for all.”
Dr Nikki Kanani, NHS England’s primary care medical director, said: “More than half of primary care consultations in February in England were face-to-face, and a mixed model of care is both important for patients and offers a flexible way of working to support staff too.
“The balance is a decision for general practice, with a mix of different types of appointment important as it keeps both staff and patients safe. GP teams in England carried out over 250 million appointments during the last year.”
•Thousands of young people with drug or alcohol problems are unable to get specialist help and could face a lifetime of addiction, specialists have warned. The Royal College of Psychiatrists said funding for young people’s addiction services had fallen 37 per cent in real terms since 2013-14, with the number of patients also down substantially. New analysis published today by the college found £26 million in real terms had been cut from youth addiction services in England between 2013-14 and 2019-20.
Assertiveness pays: NHS (England) urges GPs to see patients in person….
Waiting lists and times matter. Should Katie Mayum have been more assertive?
Deny, Delay, Defer and Defend.. The Perverse Incentives within the law related to Health..