The end of outsourcing now that it puts patients at risk? NHSreality doubts there will be any change.

The If you are a regular reader of health service news, you may not have made the connection with the demise of Carillion and your particular part of the UK Health Service. The different trusts have made their low paid staff become employees of Carillion. The savings in pensions as well as pay are then compounded by asking the service provider to cut costs by 35%. Result, instead of the Health Services going bust, Carillion does.

Chris Smyth reports 17th May 2018 in The Times: NHS outsourcing ‘put patients at risk

Patients were put at risk of cancer and other serious harm because of a botched £330 million NHS outsourcing deal, the spending watchdog has found.

An attempt at cost-cutting has led to more than two years of chaos in back-office services for GPs, opticians and dentists, the National Audit Office said.

Dozens of women were wrongly told that they no longer needed cervical cancer screening and incompetent staff may have been allowed to carry on practising, the report concludes.

The outsourcing company Capita and NHS England are still bickering about the deal, leading to failures including a backlog of half a million patient registrations, the NAO warns.

“Trying to slash costs by more than a third at the same time as implementing a raft of modernisation measures . . . potentially put patients at risk of serious harm,” Meg Hillier, chairwoman of the public accounts committee, said.

 

This entry was posted in A Personal View, Commissioning on by .

About Roger Burns - retired GP

I am a retired GP and medical educator. I have supported patient participation throughout my career, and my practice, St Thomas; Surgery, has had a longstanding and active Patient Participation Group (PPG). I support the idea of Community Health Councils, although I feel they should be funded at arms length from government. I have taught GP trainees for 30 years, and been a Programme Director for GP training in Pembrokeshire 20 years. I served on the Pembrokeshire LHG and LHB for a total of 10 years. I completed an MBA in 1996, and I along with most others, never had an exit interview from any job in the NHS! I completed an MBA in 1996, and was a runner up for the Adam Smith prize for economy and efficiency in government in that year. This was owing to a suggestion (St Thomas' Mutual) that practices had incentives for saving by being allowed to buy rationed out services in the following year.

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