Whistleblower Bullying hotline – proposed by petition for Scotland – could be rolled out across the UK

Peter Gregson, who works for the Scottish Health Service (NHS Scotland) has proposed that the Scottish Parliament cover the costs of a Whistleblower Bullying hotline in his i-petition. If accepted then this should be rolled out across the UK. But barriers to acceptance include the trade unions. Peter was asked to leave a meeting in which he was handing out leaflets (see below) recently. ( Peter Gregsons press release. )

whistleblower cartoon

So if we do stay together this could be one area where we improve the culture together. The current system of relying on line managers to back you up, is not good enough.

Whistleblower HotlineHealth workers in Scotland are being blocked from debating whether to support a Parliamentary Petition calling for a whistleblower hotline. It would allow NHS staff to report mismanagement, bullying, perceived negligence, malpractice or ill treatment of a patient by a member of staff.

The Petition PE1605 is shortly to go before MSPs and union support is crucial to seeing it implemented. But all four big health sector unions either won’t support (or won’t allow their members to discuss) the Petition, which calls upon the Scottish Government to establish an independent national whistleblower hotline for NHS staff to replace the current helpline. It would differ in that it would investigate reports about mismanagement and malpractice, often without recourse to NHS managers.

The reason why the unions oppose the measure is because they say they are tied into partnership arrangements with NHS Boards and will do nothing that might undermine that. But it is clear that they have not even discussed the scheme with NHS Management; they have rather instinctively chosen to side with what they think managers will say.

It is unreasonable of them to assume that NHS bosses will oppose a hotline. When a similar approach was made by the same petitioner to Edinburgh Council in 2013 the Corporate Management Team initially opposed it, but now pay tribute to its success. The hotline has been in place since May 2014 and was recently lauded by the Council in its Whistleblowing Annual Report : “Many of the recommendations that have resulted from investigations have led to amendments to policy, improvements to procedures and processes, the development and sharing of best practice and improved service delivery.”

 

Whistleblower reports are taken by the Council’s Governance Risk And Best Value (GRBV) Committee and have led to numerous improvements at the Council.

The Petition to the Scottish Parliament has been signed by politicians from right across the spectrum. Supporters include MSPs Kezia Dugdale (Scottish Labour Leader); Jeremy Balfour (Conservative Shadow Minister for Childcare & Early Years- who also helms Edinburgh’s GRBV Committee) and Green MSPs Alison Johnstone and Andy Wightman.

It is supported by The UK Patients Association, by Action for a Safe and Accountable People’s NHS (ASAPNHS), the Scotland Patients Association, the NHS Lothian Branch of Unite and Accountability Scotland.

The only agencies refusing to support the scheme are the unions and staff associations…..

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'And this is Mr Proctor, he manages the hospitals whistleblowing support team.'..

 

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This entry was posted in A Personal View, Consultants, Gagging, General Practitioners, Guest, Perverse Incentives, Professionals on by .

About Roger Burns - retired GP

I am a retired GP and medical educator. I have supported patient participation throughout my career, and my practice, St Thomas; Surgery, has had a longstanding and active Patient Participation Group (PPG). I support the idea of Community Health Councils, although I feel they should be funded at arms length from government. I have taught GP trainees for 30 years, and been a Programme Director for GP training in Pembrokeshire 20 years. I served on the Pembrokeshire LHG and LHB for a total of 10 years. I completed an MBA in 1996, and I along with most others, never had an exit interview from any job in the NHS! I completed an MBA in 1996, and was a runner up for the Adam Smith prize for economy and efficiency in government in that year. This was owing to a suggestion (St Thomas' Mutual) that practices had incentives for saving by being allowed to buy rationed out services in the following year.

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