Yours and my health services are experiencing an epidemic of bullying. In most dictatorships this precedes dissolution, rebellion or civil war…. How much more evidence do our politicians need. Without cultural change we will get no-where, and honesty is essential to change the culture. This means honesty about rationing first and foremost… Only this will bring the hearts and minds of the medical professionals on board to help rebuilding our health service.
On Thursday evening, consultants held a meeting which would see Anna Dugdale decide to leave 24 hours later.
Angered at the way senior management had responded to allegations of bullying made by regulators, around 150 consultants met and decided to take matters into their own hands.
It was time for change at the top.
They agreed their course of action and the next day they made chairman John Fry – a strong supporter of Mrs Dugdale – aware of their feelings.
A board meeting was held in private that afternoon.
The next morning – at 6.20am – Mrs Dugdale emailed staff to announce her resignation, before they saw that day’s EDP, with the words “A personal message” in the subject line. A statement from Mr Fry in that email to staff was rightly full of praise for Mrs Dugdale.
The hospital has expanded and developed under her leadership.
Some staff will view her departure with reluctance, but having lost the support and confidence of her leading consultants, Mrs Dugdale had no choice. She has led the hospital for six years, during the most……
To show that this is “nationwide” Mark Smith in Walesonline reports 2nd July 2015: ‘Bullying, harassment and inappropriate behaviour’ endemic at Wales’ largest A&E
A culture of bullying, harassment and inappropriate behaviour exists at all staffing levels at Wales’ largest accident and emergency department, a scathing independent report has revealed.
A panel of three experienced healthcare professionals, who were commissioned to carry out a review of A&E services at Cardiff’s University Hospital of Wales, claim acts of bullying were so “endemic” it was difficult to identify individual culprits.
It also found that the department was “significantly understaffed” and had a poor skill mix, particularly in the paediatric department.
And while no direct evidence could be found of any patients coming to harm due to poor care, it found that many were at “significant risk”.
High levels of stress-related absence
There were also claims high staff turnover, coupled with high levels of stress-related absence, had compromised patient care.
The report stated: “We found that there is clear evidence of a culture of bullying, harassment and inappropriate behaviour and treatment which pervades all levels of staff in the emergency service at the University Hospital of Wales.
“The behaviours are endemic and involve many individuals and this makes it difficult to identify individual perpetrators.”……
On 24th February BBC news reported: Bullying in the NHS is getting worse, annual survey shows … and we know already tha
An NHS boss who resigned after a culture of “bullying” and “blame” was exposed at a Liverpool health trust has landed a new senior job in north Wales.
Bernie Cuthel stepped down as chief executive of Liverpool Community Health NHS Trust after it was slammed by regulators last year.
The Care Quality Commission (CQC) issued the organisation with two warnings in January 2014 for failing to meet national welfare targets – and revealed staff on a trust-run ward at Fazakerley hospital had raised concerns over “bullying” managers and a “blame culture” that made them afraid to report incidents.
Since stepping down last April, Ms Cuthel got a new job at Manchester Mental Health and Social Care NHS Trust – and this week began a five-month secondment to the Betsi Cadwaladr University Health Board (BCUHB) in Bangor.
She will work as the board’s interim director of primary, community and mental health services.
West Lancashire MP Rosie Cooper, who previously asked questions in Parliament about Ms Cuthel’s time in Liverpool, slammed the BCUHB’s decision to hire her.
The Labour politician said: “There’s a serious gap in accountability when senior executives and boards preside over a culture of bullying and intimidation.
“In the light of my investigations into the Liverpool Community Health NHS Trust, I have referred Bernie Cuthel to the CQC to ask them whether she is a fit and proper person to be involved in another NHS organisation.
“We are nowhere near the end of the investigations and litigation which will come out of the Liverpool Community Health NHS Trust.”
The CQC’s inquiry last year said staff at the Liverpool trust claimed their managers were “intimidating”, “unresponsive” and “bullying”…
The UK’s biggest mental health NHS trust, which covers Broadmoor Hospital and units looking after the most vulnerable female patients, is in turmoil following widespread allegations of bullying, a critical Care Quality Commission inspection report and the sudden resignation of its chairman.
In a survey of 100,000 staff it was found that the NHS is rife with bullying and needs to change, watchdog warns 2nd Feb 2014 in The Express.
The Guardian reports 11th Feb 2015: NHS whistleblowers ignored, bullied and intimidated …