More and more failures. No honesty and the denial of a Greek tax collector.. The professions no longer find this shocking – only the press.

Kat Lay reports June 30th in the Times: NHS failures are shocking, says watchdog

Our politicians are fiddling as our Health Service burns. They are in denial that there is rationing, in denial of the litigation and the overhead, and in denial that the system is fostering dependency. There is no honesty allowed in either administrators or politicians: a collective denial similar to the Greek minister of finance. Sadly, the professions no longer find this shocking …. A functioning health care system is a mutualised benefit, but when over 50% of the population get more from benefits than they pay in taxes, and have a vote, the inevitable happens. A vote for the party that promises more benefits…

A patient was told they should have just wet the bed when they complained they could not get the attention of staff to help them use the toilet for two hours, according to an NHS watchdog.

Healthwatch said its local teams had uncovered “shocking” treatment over the past year, with cases including a patient in a mental health crisis being told to “read a book or something” by a 24-hour helpline until her records could be accessed in the morning.

Anna Bradley, chairwoman of Healthwatch England, said: “The reports coming from local Healthwatch have highlighted a real range of problems across the health and care sector, from basic issues of service to serious failures to provide the level and quality of care we should all expect.”

Healthwatch, the consumer champion for health and social care, also highlighted a case of an elderly patient in a London hospital was left sitting in their own waste because staff were too busy to change their colostomy bag.

Examples were gathered via 800 visits to hospitals, GPs and care homes, as well as public events used to collect feedback. Patients reported issues such as poor access to interpreters, call bells put out of the reach of patients, and hospital parking charges.

The Care Quality Commission uses evidence collected by local Healthwatch to target inspections.

The Express 18th Jan 2015: NHS failures cost billions to taxpayers – Daily Express

The Telegraph 15th Feb 2014: NHS’s bureaucratic failures put lives at risk

The Guardian (David Prior) 16th Feb 2014: The NHS will improve only when there is nowhere to hide its failures

The Nuffielld Trust: [PDF] inquiries: learning from failure in the nhs? – Nuffield Trust

and today in The Times Kat Lay reports on yet another difference in survival chances between those in rural and city areas: Warning over bowel surgery fatality rates

This entry was posted in A Personal View, Rationing, Stories in the Media on by .

About Roger Burns - retired GP

I am a retired GP and medical educator. I have supported patient participation throughout my career, and my practice, St Thomas; Surgery, has had a longstanding and active Patient Participation Group (PPG). I support the idea of Community Health Councils, although I feel they should be funded at arms length from government. I have taught GP trainees for 30 years, and been a Programme Director for GP training in Pembrokeshire 20 years. I served on the Pembrokeshire LHG and LHB for a total of 10 years. I completed an MBA in 1996, and I along with most others, never had an exit interview from any job in the NHS! I completed an MBA in 1996, and was a runner up for the Adam Smith prize for economy and efficiency in government in that year. This was owing to a suggestion (St Thomas' Mutual) that practices had incentives for saving by being allowed to buy rationed out services in the following year.

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